TOP Media Queue (TMQ)

Privacy Policies

Items of personal information to be collected
  • In the course of using the social login for subscription, Nickname, SNS ID, email address (Search email address without saving). Also, email address (ID), nickname, and password will be collected when signing up with an email address.
  • In the course of using services, IP addresses, device information (language, country, etc.), service use records, records of poor use, terminal information, etc. may be automatically generated and collected.

Personal Information collection methods

The company collects personal information to provide services in the following manner:

  • Directly collected from the user during the course of subscription and use of TOP Media Queue
  • Provided from the affiliated partners
  • Collected through the created information-gathering tools
Purposes of collecting and using personal information

The company uses the collected information for the following purposes:

  • To help users seamlessly access services
  • To identify users and prevent illegal use of services
  • To create statistical data about service use
  • For surveys and analysis required to improve services
  • To identify users and respond to an inquiry when a user submits one
  • To notify depending on needs, including important notices, etc.
Sharing and supply of personal information

In principle, the company does not provide any external party with the personal information of the user without prior written consent. However, exceptions are as below.

  • If the user agrees in advance
  • If under the provisions of the law and regulations
Consignment of handling personal information

The company has consigned the personal information for the service supplied as below.

(1) Infrastructure operation for service supply and prevention of illegal use of services: TOP News Digital Media Co., Ltd.

(2) Data backup (storage): TOP News Digital Media Co., Ltd.

(3) Location : Thailand (333 moo.4, Bang Chalong, Bang Phli, Samut Prakan, 10540)

(4) Email address of person in charge of information: eakapun@topnews.co.th

(5) Tel : +66 02-153-9577

Rights of users and legal representatives and how to exercise the rights
  • Users and legal representatives may examine or correct their own registered personal information or registered personal information of children under fourteen (14) at any time, and ask to have their account deleted.
  • If the user asks for correction of an error in their personal information, the relevant personal information will not be used or provided until the correction is completed. In addition, if this incorrect personal information was already provided to a third party, we will notify the result of correction to the third party without delay and have it corrected.
  • The company has terminated or deleted personal information upon the request of the users or legal representatives as specified in the “Period of retention and use of personal information”, and also processed not to browse or use for other purposes.
Matters regarding installation/operation and rejection of automatic devices collecting personal information
  • The purpose of the use of cookies

    They are used to identify the visit and use types and the volume of users of the services and websites that the users have used, and to provide optimized information to the users.

  • The installation/operation and rejection of cookies

    The users have the option to set cookies. The users may allow or deny the storage of cookies from the option menu which is available in the browser and OS. However, if they refuse to save cookies, some services requiring login may not be accessible.

  • The permission for the third-party accounts

    A user can revoke a permission for accessing a Google account. Google account permission page

    A user can revoke a permission for accessing a Facebook account. Facebook account app permission page.

Period of retention and use of personal information

In principle, the company will destroy the personal information of users without delay, when purposes of collecting and using personal information have been achieved. However, if there is a need to store it pursuant to the company’s internal policy or the relevant laws and regulations, it may be kept for a certain period of time.
In order to prevent false sign-up or use, the ID and Nickname that were one-way encrypted will be kept for six (6) months.

Request data deletion.

The users can request data deletion via email address. admin@topnews.co.th, tel: +66 02-153-9577. The company will destroy the personal information of users without delay. Data destruction process as specified in “Destruction procedures and methods of personal information”.

Destruction procedures and methods of personal information

The company’s destruction procedures and methods of personal information are as below:

  • Destruction procedures

    After the purpose of use is achieved, the information that the user entered for the service use shall be destroyed in accordance with internal policy and the relevant laws and regulations after being stored for a certain period of time. The relevant personal information shall not be used for purposes other than the storage purpose, except in cases according to the law.

  • Destruction method

    Personal information printed on paper shall be destroyed in a shredder, and personal information stored as an electronic file type shall be deleted by using technical methods that will disable the reproduction of the records.

Contact related to privacy operation

If you have any questions/complaints/consultations regarding the privacy policy, please contact the privacy department 'Data Protection & Privacy' email admin@topnews.co.th, tel : +66 02-153-9577.

Additional policies

By connecting any account to TOP Media Queue you agree to privacy policies of the corresponding media or social network platform.

TOP Media Queue uses the YouTube API Services.

Coverage

With regard to the collection of personal information by other business operators from the link page in the services etc., this can’t be covered by the privacy policy.

Update 17 Jul 2023